Fundamental
Industry Certificate in Professional Contact Centre (12 Months)
The Industry Certificate in Professional Contact Center aims to prepare …
RM25,000.00
Industry Certificate in Professional Contact Centre (12 Months)
What you'll learn
Understand the principles of contact centre operations
Apply effective communication during customer interaction
Develop effective telephone skills
Fundamental
Mentorship Program for Aspiring Entrepreneurs (12 Months)
The Industry Certificate in Entrepreneurship programme provides excellent all-rounded business …
RM25,000.00
Mentorship Program for Aspiring Entrepreneurs (12 Months)
What you'll learn
Acquire basic business operations knowledge and skills
Develop entrepreneurial skills such as risk-taking, innovation, leadership qualities, and public relation communication. Take calculated risks to reap high rewards in business ventures